All Australian households are set to receive a $300 energy rebate from the Australian Government from July 2024. While eligible small businesses will get $325. This $3.5 billion cost-of-living measure announced in the federal budget will be automatically applied to the energy bills. (more…)
Energy complaints. How to fix it fast
Given the millions of energy customers, it's not surprising that thousands of complaints about energy retailers are made annually. Customers want some form of resolution and, at the very least, acknowledgement of the issue raised. (more…)
ACCC reports electricity prices customers pay
For the first time, Australia's consumer watchdog, the ACCC has used their compulsory information-gathering powers to obtain commercially sensitive data from energy providers about what they charge their existing customers. (more…)
Free electricity plans – how to make the most of zero cent power
Electricity plans that include free power for a portion of day are now officially "a thing" with a number of retailers now offering this. And, since November 2023, when OVO Energy launched The Free 3 plan, they are available in NSW, SE QLD, SA and Victoria. The Free 3 plan provides 0 cent/kWh...
Market-linked electricity plans – My wildly successful experiment – Part 2
In this article, I'll share how we doubled our returns by moving to a new two-way trial tariff with a 27.8 cent per kWh feed-in tariff and adding more storage to our home. (more…)
Hacking Amber for bigger returns
Are you looking for shortcuts to make the most of Amber? Over the last 12 months our household developed thirteen hacks on the Amber plan to save time. (more…)
How to make a market-linked electricity plan work
Market-linked electricity plans can work out well. But there are some challenges. I'll explain the important things to know upfront and how to manage the risks. (more…)
Market-linked electricity plans – My wildly successful experiment – Part 1
There's been lots of hype surrounding market-linked electricity plans from retailers like Amber (and, to a lesser degree, the defunct Powerclub). Some customers posted images of negative prices, boasting they were getting paid to charge their car or run the dishwasher. I was curious, but the periods of very low...
What plans do energy experts choose?
I've been entering electricity plans from all retailers in Australia for our comparison service for over five years. As a result, I review the best possible deals in the market every day. There have been lots of changes in the market during this time. Plans have appeared, evolved or become...
How to step up to bigger electricity savings
There is increasing frustration about energy prices. Whether it's falling feed-in tariffs or rising prices to buy electricity, even in the middle of the day, when consumers - especially solar owners receiving low feed-in tariffs - know it should be cheaper. So, how can you minimise the climbing cost of...